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Our goal is to provide Smith students, faculty, staff, and administrators with information services that support and enhance all aspects of college life.

Service Alerts and Updates
Service Alerts

New ITS Technology Resources Website Coming 5/27/25!

ITS is excited to announce that we are launching a new website for the Smith community on May 27, 2025. 

The website was created in an effort to consolidate all technology information in one place and make sure it is up to date and accurate. We hope the site allows community members to discover IT services offered at Smith, find answers to questions easily, and access helpful instructions. 

For more information about the new site and what's happening with the existing ITS sites, check out the FAQ.

ITS User Support - Starting Tuesday, May 27, 2025 ITS User Support and Classroom Support will be temporarily located in Morris Hall due to the facilities work taking place in Seelye Hall throughout the summer. For in-person support, please visit the teams in Morris Hall during summer office hours between 8 a.m. and 4 p.m. Monday-Friday. ITS support provided out of Stoddard Hall is unaffected by the temporary move. As always, support can also be requested by calling 413-585-4487 or via email to ithelp@smith.edu

Digital Support - To enter requests for technology-related support, please go to the Request Help page on the Digital Support Site or email ithelp@smith.edu